Shipping policy

 

Shipping Policy

At Rowoh, we're pleased to offer free shipping on all orders, worldwide.

Processing Time

Orders are typically processed within 1–3 business days of purchase. You'll receive a confirmation email once your order has been processed and shipped, along with tracking information where available.

Estimated Delivery Times

Standard delivery takes 7–14 business days, depending on your location.

These are estimates, not guarantees. Delays can occasionally occur due to customs processing, carrier issues, weather, or high demand periods (e.g. holidays), and are outside of our control.

Order Tracking

Once your order ships, you will receive a tracking number by email so you can follow its progress.

Multiple Shipments

If your order contains multiple items, they may be shipped separately and could arrive at different times.

Lost or Delayed Packages

If your order hasn't arrived within the estimated delivery window, please contact us at support@rowoh.com and we'll be happy to look into it for you.

Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout. We are not responsible for orders delayed or lost due to incorrect address information provided by the customer.